Looking for the exact phone number to call so as to get in touch with MetaBank? Did you discover one, but always receive an automated message saying “Number is not available” each time you dial? No worries.
This article will highlight some in-depth information about MetaBank phone numbers, how to use them to contact the bank, and some other alternatives that are also available.
What Is MetaBank And How Is It Used?
We are going to make this section a little bit brief for those who are just visiting our platform and hearing about MetaBank for the first time.
MetaBank is a financial company that deals with rending financial services such as making deposits, withdrawals, issuing of debit, credit and prepaid cards for customers who do not have a bank account, payment offers, loans, amongst others.
We however, hope you have been able to grab one or two information with you concerning MetaBank. Stick to it as they would definitely be useful as we take ourselves through the rest of this content.
MetaBank Phone Number : MetaBank Customer Service Number
Have you been trying to get in touch with MetaBank but to no avail? Be rest assured that in the section of the article, you would definitely get a hold of what you really need to contact the bank and how to make this happen.
You can contact MetaBank customer service support phone line via 866.550. 6382. However, this is the most active contact medium that is provided, you can also get in touch with them with some other different phone number, just that the other phone numbers are only for specific reasons. The other MetaBank customer support phone numbers include:
- 1-877-497-7497 — This particular number is specifically for investor relations issues, so customers who have one or two inquiries to make concerning financial services that have to do with investment. This exact phone number is the best to contact for assistance.
- 1-833-898-0023 — you are required to dial this phone number for Broadband Lane while the second line below is for another specific purpose.
How Can I Talk To A Live Person Via MetaBank Phone Number?
Instead of waiting for a bot to provide automated answers to your questions, you can actually talk to a live person through a MetaBank phone number by following these procedures.
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Dial 1-866-550-6382.
The first step on our list is to dial 1-866-550-6382 on your mobile device to initiate the process.
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Speak With A Live Agent.
The second step is to speak with a live agent by pressing 1 on your mobile phone. This will direct you to a live customer service representative in MetaBank customer service.
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You need to drop your prepaid Card number.
What you have to do next is to input the 1st 6 digits of your prepaid card. if you don’t have a prepaid card yet. Nevertheless, if you don’t have a prepaid card, you can replace it with your account details.
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Be patient as a representative of the customer care service will attend to you shortly.
At this point, the customer has to wait for a short while before being attended to by a customer service representative.
Are There Other Alternatives To The MetaBank Phone Number?
Apart from using a phone line to get in touch with MetaBank customer service, there are several other ways to contact the retailer’s financial company, some of which are much more stress-free. The following is a list of alternatives to contacting MetaBank via their hot phone lines.
- Visit your card/account Provider’s Website (MetaBank official website)
- MetaBank email address
- MetaBank mailing address
- Reviewing The FAQs Section
- Social network
Visit your card/account Provider’s Website (MetaBank official website)
In order to connect with MetaBank customer support service, a very quick and easy method to make use of is by visiting their online banking service via MetaBank official website.
At this point, you will be able to navigate through the company’s website so as to find a solution to the problem you are currently facing with the platform. With the website, you can lodge your complaints in addition to getting access to several other frequently asked questions on the dashboard.
It is essential for customers to have it at the back of their minds that MetaBank does not offer live chat support. To locate the company’s help center, click on the link below and it will direct you to the official website to grab the info you need. Visit https://www.metabank.com/
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MetaBank e-mail address
The financial services company provides their customers with a support email address in order for them to submit their complaints without having to give them a phone call.
Sometimes, not all financial companies provide a toll-free contact number for their customers and that is why email contacts are a very vital alternative to phone lines. Send an email to MetaBank support service at customerservice@metabank.com, we believe this is the most active email address that’s linked to the bank. Nevertheless, there are also some other email addresses that are specifically for different issues.
These are MetaBank email addresses: mediarelations@metabank.com, privacy@metabank.com, and investorrelations@metabank.com.
- For issues relating to investments and loans, send an email to investorrelations@metabank.com.
- For complaints that are related to privacy policies and other policies, send an e-mail address to privacy@metabank.com.
- For issues and questions about metabank media and publication, kindly send an email to mediarelations@metabank.com.
If you send a direct message to those email addresses above, be rest assured of receiving an instant response or a well detailed information explaining the solution to the questions you tendered. As long as you get a response that answers your questions correctly, you are good to go.
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MetaBank Mailing Address
Mailing address is also one of the ways to get in touch with the bank as sending a complaint via a mail address will get your message directed to a representative of MetaBank. Below is the MetaBank mailing address.
MetaBank Corporate Headquarters:
MetaBank
5501 South Broadband Lane
Sioux Falls, South Dakota 57108.
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Reviewing The FAQs Section
Using this method is another very common way to connect with metabank customer service support. Just visit their official website page, search and locate their category of frequently asked questions. Most of these FAQs have answers below them, the company has provided answers to those questions already.
Nonetheless, you might also be directed to other ways to get in contact with them through the frequently asked questions page.
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Via Social network
Before attempting to make use of this medium, you need to make sure that you have absolutely tried other options when reaching the customer support service.
You can direct messages through MetaBank social media accounts such as MetaBank twitter, facebook and others if their live chat is also not available.
However, for the convenience of all customers you should submit your complaints and wait for a positive feedback from the company.
Aside MetaBank Phone Number, Is There A MetaBank Fax Number?
Most companies use fax numbers to contact a fax machine, an online fax provider or a fax server. Financial institutions make use of this regular number to send and receive documents. The number is just like a normal phone number
Unfortunately, MetaBank does not have a fax number but you can contact the bank by dialing 866.550. 6382 on your mobile device.
Summary
To be honest here, we hope you have been able to digest the full details about contacting the MetaBank financial company. With delay, in the above article we discussed and listed the ways to communicate with MetaBank apart from getting in touch with them via a mobile phone.
- We talked about visiting your account on the MetaBank official website in order to connect with the company.
- Secondly, we made emphasis on the use of MetaBank email addresses to file a complaint. This is one of the easiest of the options available though.
- The third option we stated was a MetaBank mailing address.
- Checking out the FAQs Section and their social network.
Lastly, we provided the different examples of phone lines that lead to MetaBank customer support service and their respective functions.
- 866.550. 6382 – The most active hot line which can be dialed by almost any customer that is willing to file a complaint.
- 1-877-497-7497 – As we stated earlier in the article, dial this phone number for investor relations issues.
- 1-833-898-0023 – This was the following phone line we talked about next. However, you are required to dial this for Broadband Lane.
Thanks for staying around to the end of the article.